FAQ

Frequently asked questions

Within Germany we deliver free of charge from 1000 €, within Europe from 2000 €.
If you order by 10 a.m., over 95% of all orders are from the standard range
Ready for dispatch on the same day, subject to prior sale.
Worldwide deliveries are due to high shipping costs
excluded from this regulation, as well as Switzerland,
and after Brexit leaving the EU, the United Kingdom of Great Britain.
Brexit:
What companies must consider from January 1, 2021.
From January 2021, customs declarations are required for all imports and exports
An EU EORI number is a mandatory requirement for imports and exports from 2021.
A UK EORI number, on the other hand, is only required for import clearance in Great Britain.
The origin of the delivered goods must be proven in order to be able to claim customs exemptions.
otherwise - despite a trade agreement - a duty will be charged
Conformity assessments and certifications,
issued by UK verifiers,
are no longer valid within the EU from 2021.
British operating licenses and certificates for transport companies
lose their validity in the EU.
Freedom of establishment will cease to apply to trade in services from 2021
and the free movement of services away.
In the UK, export and import bans for chemical products will apply from 2021,
Special regulations and guarantees for the transmission of data are necessary.


1. View and select products

You can browse through our assortment by first selecting the category of goods you are interested in from the category menu. All products that belong to this group will be displayed. If you click on the article picture, all information about the product will be displayed. To put the item in your shopping basket, please enter the quantity and then click on the button "Add to basket".

2. Shopping basket

You can always see the contents of your shopping basket when you click on shopping basket. There you can remove individual items, change the number, etc. If you want to order the items in the shopping basket, click on the button "Checkout".

3. Checkout - Order (order page)

After clicking on the "Checkout" button, you can see the shipping and packaging costs, after clicking on "Next" you will come to the payment methods. Now you can choose a method of payment, e.g. Paypal, Credit Card, Cash on Delivery, Prepayment. After selecting your preferred method of payment, click Next. Here you confirm our terms and conditions, right of withdrawal and so on. and can complete your order by clicking on the button "order to pay". Your order will be sent to us and you will immediately receive a confirmation email.

4. Delivery

We ship within 1-2 days after we have receipt the order,  by UPS or DHL.

5. New customers

Since we do wholesale only and only supply resellers, new customers need first to register themseves in our online shop. To do this, please click on "Sign in" in the top right corner, whereupon a window opens in which you please click on "I would like to create a customer account" and fill out the following mask.
If you have a sales tax identification number (UID), please enter it in our mask, which will automatically unlock you for our shop. If you do not have a UID number (in this case, leave the field empty) we will manually switch you to our online store after receiving a copy of your business registration form.

6.Quality of our products which are made by hand.

Our hand-carved wooden figures are made of fast growing suar wood (also called rain tree wood) and come from Indonesia.
Deviations in shape, size and pattern are not a defect, but a proof that it is real arts and crafts.
 

Product information essential oils


Extraction of the essential oil

Steam distillation

Steam distillation is the most commonly used way of extracting essential oils. Here, the plants are heated by steam, whereby their fragrances are transported to a second, cooled kettle (Florentine pot). In this Florentine pot, the resulting essential oils are now collected drop by drop.

Cold pressing

Cold pressing is usually used with citrus fruits, e.g. Orange, lemon, bergamot is applied. The fruit peels containing the essential oil are carved, pressed and centrifuged using special machines. By centrifuging an oil-water mixture, the essential oils are finally recovered. Cold pressing is not a chemical process.

Enfleurage

Enfleurage is the oldest, most complex and costly distillation method for the extraction of essential oils, which is hardly used today. For delicate floral fragrances such as jasmine, rose, tuberose or violet, this production is excellent. When extracting pig lard, coconut oil, shea butter or palm oil is used as the extractant, which is painted on glass panes about 1 to 2 cm thick. Then the flowers are laid, which are replaced in about every other day by new flowers. Within 1-2 months, the fat has absorbed the scent of the flowers. When the time comes, this is dissolved with alcohol. Subsequently, the separation of the alcohol from the flower essences.

C02 - Carbon dioxide extraction

Carbon dioxide extraction is a timely and costly process. A short distillation time, low temperatures and high pressure make it possible to gently extract the essences of heat-sensitive plant and flower material without destroying it. Therefore, this method will take a significant place in the future recovery of essential oils.

Essential oils are natural plant extracts that are mainly obtained by steam distillation. Only the so-called "citrus oils" (lemon, orange, bergamot, lime, grapefruit, etc.) are produced by cold pressing of the shells.
The occurrence of the plants that make up essential oils mainly occurs in the southern climatic zones (Southern Europe, North Africa, India, America), but also countries such as Japan and China are among the main producing countries. Generally speaking, the essential oils are produced during the metabolic production of plants and form at different heights in the individual plant parts. Due to the economics of recovery each of the plant part is taken for the production of essential oils on which most of the essential oil has deposited. These may be flowers, stems, leaves, root, peel or bark. There are even examples where several parts of plants are processed into different essential oils. For example, orange oil is obtained by squeezing out the peel, the extracts of the leaves give the petitgrain oil, and the orange blossom delivers the highly aromatic neroli oil. The main feature of the essential oils is their enormous volatility. There are only a few exceptions here (sandalwood, vetiver, patchouli, etc). Some of these oils, especially the citrus oils, are not noticeable after a few minutes. The Absolues are a special form of essential oil extraction. Very delicate plant parts, such as the flowers of jasmine or tuberose, are extracted by the extraction process with volatile solvents (hexane, ethanol). The extractants are then separated again. Essential oils are mainly used in pharmacy, aromatherapy, food industry and cosmetics. In the laboratories of our suppliers, they are checked for purity by means of elaborate analytical methods.

Manual

Evaporation in the aroma lamp
The aroma lamp is particularly suitable for living rooms, bedrooms, meeting rooms, for kitchens, children's rooms or meditation rooms. With the aroma lamp you can design your rooms with individual pieces. Add lukewarm water and a few drops of essential oil to the bowl of the aroma lamp. A candle under the shell heats the water and causes the essential oils to evaporate. After a short while, the room will fill with the fragrance you put together.

Camphor Natural (Cinnamomum camphora)
Do not use internally in small doses NON FOOD!
Please note.
Legal warnings Link:

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Hazard identification:
REGULATION (EC) No 1272/2008 OF THE EUROPEAN PARLIAMENT
According to the Global Harmonized System (GHS), all of our all-natural essential oils, essential oils, are declared in accordance with CLP Regulation (EC) No 1272/2008 OF THE EUROPEAN PARLIAMENT.
See Download PDF at Anderswelt Import

 

Copyright:

The brands name

ANDERSWELT and - Magic of Brighid - are registered as World Trade Mark and saved of Europe and Switzerland.
Link Alicante HABM
Our in-house products must not be copied, reproduced, be manipulated or modified and are also registered as copyright.
Copyright violations are immediately reported to our lawyer
Mr. Deißler Legal Manager.